Privacy Policy for Golden Cup Yoxall Bed and Breakfast

At Golden Cup Yoxall, we are committed to protecting and respecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use it, and your rights in relation to that information.

Information We Collect

We may collect and process the following information about you:

  1. Personal Information: This includes your name, email address, postal address, telephone number, and any other information you provide to us when making a reservation or inquiry.
  2. Payment Information: If you make a reservation with us, we may collect payment information such as credit card details. However, we do not store this information on our servers. All payment transactions are processed securely through a third-party payment processor.
  3. Communications: When you contact us, we may keep a record of that correspondence, including any information provided therein.
  4. Website Usage Data: We may collect information about your visit to our website, including your IP address, browser type, referral source, length of visit, and pages viewed. This information is used to analyze trends, administer the site, and improve user experience.

How We Use Your Information

We use the information we collect for the following purposes:

  1. Providing Services: To fulfil your reservations and provide you with the services you request.
  2. Communication: To communicate with you regarding your reservations, inquiries, or any other matters related to our services.
  3. Marketing: With your consent, we may send you marketing communications about our services, special offers, or promotions. You can opt-out of these communications at any time.
  4. Improvement of Services: To analyze and improve the services we offer, including our website and customer service processes.
  5. Legal Compliance: To comply with legal obligations or to protect our rights, property, or safety, and those of others.

Disclosure of Your Information

We may disclose your personal information to third parties in the following circumstances:

  1. Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors or IT service providers.
  2. Legal Requirements: We may disclose your information when required to do so by law or in response to valid requests by public authorities (e.g., law enforcement agencies).
  3. Business Transfers: In the event of a sale, merger, acquisition, or similar transaction, we may transfer your information to the relevant third party.

Your Rights

You have certain rights regarding your personal information, including:

  1. Access: You have the right to request access to the personal information we hold about you.
  2. Rectification: You may request that any inaccurate or incomplete personal information we hold about you be corrected.
  3. Erasure: You have the right to request the deletion of your personal information under certain circumstances.
  4. Objection: You may object to the processing of your personal information in certain situations.
  5. Data Portability: You have the right to receive a copy of your personal information in a structured, machine-readable format.

To exercise any of these rights, please contact us using the details provided below.

Contact Us

If you have any questions or concerns about our Privacy Policy or our practices regarding your personal information, please contact us at:

Golden Cup Yoxall, Main Road, Yoxall. 01543 472 295 –

We may update this Privacy Policy from time to time, so please review it periodically for any changes.

This Privacy Policy was last updated on 1st March 2024